Containment rate is not the only success metric. Escalation design determines whether assistants earn lasting trust.
This piece outlines how Aqlithos approaches the topic with institutional constraints in mind — governance, delivery ownership, evaluation, and operability. For a tailored briefing, contact our team with your sector and timeline.
Related reading and solution packs are available across Insights, Services, and Solutions. Use the navigation to explore adjacent topics, or start a conversation if you are evaluating a live program.

