AI Chatbots
How to Choose an AI Chatbot Development Company
Start with the job, not the demo
An AI chatbot development company should be able to name the job in one sentence: which questions the bot answers, from which sources, on which channel, and when a person takes over. If the sales call cannot say that, the demo is theatre. Aqlithos treats a chatbot as a conversation interface on top of approved knowledge. The AI chatbots page is that offer.
Buyers in the United States, the United Kingdom, and Europe see the same pitch from many vendors. The useful differences are access control, evaluation, and whether you will own the content after launch.
Seven checks before you sign
Use this list in a procurement call. A vendor who argues with the list is telling you how the project will feel later.
What to verify before choosing a chatbot partner.
| Check | What good looks like |
|---|---|
| Knowledge | Answers come from files or URLs you approve |
| Refusal | Missing sources produce a handoff, not a guess |
| Access | A user cannot retrieve another team's documents |
| Channel | Website and WhatsApp limits are designed separately |
| Language | The source text exists in the language of the reply |
| Operations | Staff can read transcripts and replace a document |
| Handover | You receive the runbook, not only a login |
What Aqlithos will show you
Aqlibot, on the work page, is the company's own builder: bot type, channel, design, knowledge, languages, and a flow a person can inspect. A custom bot for an institution follows the same logic without forcing you onto the product. The AUST assistant is the campus example of documents training the replies.
Aqlithos will not show an unnamed client logo or a containment rate. Those numbers are not on the public record. OWASP's LLM top 10 is a useful external checklist for prompt injection, sensitive data, and over-reliance. Ask any vendor how they handle those, including Aqlithos.
A practical way to run the first call
Send ten real questions and a sample document before the call. Ask the company to say which three questions are in scope for a first release and which three must go to a person. Ask who is accountable. At Aqlithos that person is Sharjeel Pathan, Founder and CEO. Ask where the company is registered. The answer is Pakistan, with SECP and PSEB, not a local office in London or New York.
Questions buyers ask
- Should the company be in my country?
- Only if you need someone in the room. Aqlithos does not have offices in the United States, the United Kingdom, or Europe. Judge the written scope, the data boundary, and whether your staff can operate the bot after handover.
- Is a demo enough?
- No. Ask for ten of your real questions, the documents that should answer them, and the cases where the bot must refuse or hand off.
- What does Aqlithos publish as a starting budget?
- The contact form starts briefings from 2,000 US dollars. That is not a quote for an enterprise bot. The reply says what that range can cover.
Sources
Looking to build an AI-powered solution for your business? Explore Aqlithos engineering services or contact our team to discuss your project.